Account & Data Deletion

For all Sago Kriyo apps · Developer: Sago Kriyo · Contact: sagokriyo@gmail.com

2048 Infinity — no account, nothing to close

2048 Infinity does not use accounts or sign-ins. Scores, achievements, statistics, and settings are stored only on your device. To erase them:

1. Uninstall the app, or
2. Go to Android Settings → Apps → 2048 Infinity → Storage → Clear data.

Either action permanently deletes all local game data. We hold no copy of it. (Any purchases are tied to your Google account and remain restorable through Google Play.)

Note on ads/analytics: identifiers used by Google AdMob or Firebase are managed by Google — you can reset your advertising ID under Android Settings → Google → Ads. Details in our Privacy Policy.

Games with accounts (Sudoku, upon release)

When a Sago Kriyo game offers an account, you can delete it and all associated data in two ways:

Option A — in the app

1. Open Settings → Account.
2. Choose Delete account and confirm.

Option B — by email

1. Email sagokriyo@gmail.com with the subject line "Account deletion request" (the link pre-fills it for you).
2. Send it from the email address on the account (or include your display name) so we can verify it's you. We never ask for your password.
3. We acknowledge within 7 days and confirm once deletion is complete.

What gets deleted

• Your account record and email address
• Your display name and profile
• Cloud saves and synced progress
• Scores, statistics, and game history
• Your entries on leaderboards

What we keep, and why

• Purchase/transaction records — retained where tax and accounting law requires; these are held by Google Play, not in your game account.
• Fraud- and abuse-prevention logs — up to 90 days.
• Anonymized aggregates — statistics that contain nothing about you personally (for example, "how many players finished a daily puzzle").

Timeline

• Acknowledgment of your request: within 7 days
• Account and data deleted: within 30 days
• Residual copies purged from backups: within 90 days

Delete your data without closing the account

Want a fresh start but keep the account? Email us the same way and say so — we can reset cloud saves, statistics, and leaderboard entries while leaving the account itself in place.

Questions

Anything unclear, or a request that doesn't fit the above? Write to sagokriyo@gmail.com — a human reads it.